"The best teamwork comes from men who are working independently toward one goal in unison."
"No business can succeed in any great degree without being properly organized."
"Growth is never by mere chance; it is the result of forces working together."
"Exchange ideas frequently."
"The keystone of successful business is cooperation. Friction retards progress."
"The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization."
"Change is vital, improvement the logical form of change."
"It is always the start that requires the greatest effort."
"Success cannot come from standstill men. Methods change and men must change with them."
"Too many would-be executives are slaves of routine."
"No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't."
"A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition."
"There's no better friend to any merchant than a fair competitor."
"The Golden Rule finds no limit of application in business."
"I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps."
"The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply."
"My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people."
"Luck is always the last refuge of laziness and incompetence."
"The greatest teacher I know is the job itself."
"I believe in trusting men, not only once but twice - in giving a failure another chance."
"The art of effective listening is essential to clear communication, and clear communication is necessary to management success."
"No serious-minded man should have time for the mediocre in any phase of his living."
"It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration."
"Success will always be measured by the extent to which we serve the buying public."
"It is the service we are not obliged to give that people value most."
